(con't)

UNSUCCESSFUL Video Boards installed in SC420

Triatheletguru.......Leadtek....PX6600 GT....Bios Problems (Memory Parity Errors)*
DaveH.........................XFX 6600 GT........Bios Problems (Memory Parity Errors)*
Avinash................Chaintech 6600 GT........Bios Problems (Memory Parity Errors)*
BrianB.................................6600 GT........Bios Problems (Memory Parity Errors)*
Evandena.............................6600 GT........Bios Problems (Memory Parity Errors)*
Hrbatyfan.............................6600............Bios Problems (Memory Parity Errors)*
Ouch....................................6600 GT
Foolish501............................6600 GT
Needrays..............................6600 GT
Needrays..............................6600
Crzakta................................6600 GT
Knopix....................LeadTek 6600 GT

Nate Finch................Sapphire X300 SE
Kahuna....................Sapphire X300 SE
Verysafe1................Sapphire X300 SE
Ma$$acre.................Sapphire X300 SE
CamiloSan...............Sapphire X300 SE
YM...........................Sapphire X300
Spydraver........................ATI X300 SE
Gumbico...........................ATI X300 SE 128mb
Vern..............................ASUS X300 (375 MHz)
Code65536....................ASUS X300 SE 128mb ( determined to be a bad board)
Orthoefer..................GigaByte X300 LE
Josiah Carlson........Powercolor X300 SE
Turanacus........................MSI X300 SE
Ataikf.............................ASUS X300 SE
Ataikf.............................ASUS X300 SE (2nd board)
Mrtwister...................Sapphire X600 Pro
Xciton.......................Sapphire X600XT 256mb
Gillydean...................Sapphire X600 Pro 128mb
Penceman.........................MSI X600 XT
Verysafe1..........................ATI X600
Foolish501.........................ATI X600 Pro
Lydmov...........................ABIT X600 Pro 256mb
Ataikf........................Diamond X600 Pro
Ehabs................................ATI X700 Pro 256mb (with bios issues)
Breeze......................GigaByte PCX 5300
Drh............................GeForce 5500

*Note: The Memory Parity Errors reported by users of the 6600GT mirror similar reports from multiple owners of the Dell 4700 and a few of the early 8400s. The problem has apparently been fixed with a new A05 bios revision from Dell for these two Dell models, but no such bios revision for the SC420 is likely.

Observations:

- Clearly the ATI X700 series board is the low risk choice with at least forty successful installations. One example was reported to have bios issues, but this one anomoly may have been a defective board or installation issue.

- There are seven reported successful installations of the X800 series, with no reported failures to suggest that they are very low risk boards.

- The 6800GT/GTO series still have too few samplings to make a determination, but the trend APPEARS to be positive with two successful installations and no failures for this series.

- The ATI X300 series is a mixed bag with twenty five successful and fifteen unsuccessful installations. Some of the failures may have been bad boards, or improper installation, or incorrect drivers and in time could have been sorted out. In some cases it appears that the brand of board selected may be a determining factor. One noteable point is that X300 boards removed from new Dell 4700/8400 series systems have nearly a perfect success rate compared to retail boards. Purchasing X300 retail boards remains a high risk.

- The ATI X600 is in a worse situation than the X300 with eight successful and eight unsuccessful installations, so the risk with this board remains very high.

- The 6600/6600GT series is clearly a high risk with only six successful installations compared to twelve installations resulting in problems. It is noteworthy that many of the 6600/6600GT owners had initial success and were able to run for a few minutes to several hours, to a couple of days…but eventually, nearly all succumbed to the same error message, suggesting a bios issue. The fact that this specific board has problems with other Dell motherboards suggests that the 6600/6600GT is NOT a good choice for a SC420 system.

If the issue of manufacturer brand is considered for the X300/X600/X700/X800 series ...the following comparisons by brand can be made. Be aware however, that this information was not reported by all users. It was compiled only where the board manufacturere was referenced. As such, it is incomplete and ONLY a rough guideline. Also be aware that some manufacturers did very well in a specific model of video board, but poorly in other models, so the manufacturer MAY not be the best determining factor. Note that this list is in order of greatest ratio of successful installations to unsuccessful installations, with the most successful reported brands on top:

Brand...............Successful...............Unsuccessful...............Success Rate

ATI........................42..............................5..............................89%

ABIT.......................3...............................1..............................75%

ASUS......................8...............................4..............................67%

Sapphire................15..............................9...............................63%

GigaByte.................3...............................2...............................60%

Chaintech................1................................1..............................50%

Diamond..................1...............................1................................50%

PowerColor..............0...............................1.................................0%

XFX.........................0...............................1.................................0%

LeadTek...................0...............................2.................................0%

MSI..........................0...............................2................................0%



The clear brand of choice remains ATI with ABIT not far behind. Sapphire, GigaByte, Diamond and Chaintech remain a flip of the coin as to whether your board will work or not and as such may be risky choices. Until successful reports of MSI, LeadTek, XFX and Powercolor boards are received, they cannot be recommended.

Kerry

有沒有人像我這麼久都還沒收到的啊，二月二十八日訂購，三月三日來電確認訂單
到現在半個月過去了都沒消沒息的，上戴爾的網站要查又因為英文看不懂而作罷，
這要怎麼辦啊，看到比我晚訂那麼久的都收到了，心理真是幹到極點了

你先連到 dell 網站，右上角有一個"訂單狀態"
進入後
Choose Your Country/Region 選：Taiwan
Dell Customer Number：輸入你的客戶編號
Dell Order Number：輸入你的訂單號碼
Customer PO Reference Number：不用填
按下GO 後，就可以知道你的訂單狀態了…

另外在這一個頁面的左邊有 Order Watch Service
進入後
Choose Your Country：Taiwan
Your Dell Order Number：訂單編號
Your Name：你的名字
Your Dell Customer Number：客戶編號
Your Email address：貨物寄出後，通知你的email信箱
如果你填完，按Go後，出現的是
The order number you try to register has been shipped!
那就恭喜你啦…己經在運送的路上了

真的很慢，可能是你定完沒有馬上打電話去確認，就被排到後面去了，我是2/27定，隔週一收到，這樣應該才是正常的速度。

可是我只有一個號碼而已ㄝ 就是email上的 Online Reference Number
那個戴爾的客服也沒有給我什麼其他的號碼，就只是說七到十個工作天會到
結果到現在什麼毛也沒到。

可是他 有打電話給我確定，這樣還要再打電話給我再確定嗎?

這個號碼沒什麼用…只是在確認訂單前的臨時編號…
你可以打去客服問你的客戶編號、訂單編號是什麼(我都是上班時間打，不過客服應該是24hr的)，順便再問你的機器到什麼進度了

我發現每一個客服處理訂單的流程都差很多
有的很主動，確認訂單後還會主動告知客戶編號、訂單編號，有的還會email給你詳細內容
我接觸的兩個業務不屬於上面的類型，是我後來再打去問才知道的

我有查我的信用卡帳單，三號消費六號就已經入帳了
虧我還一次訂購二台，想說是大公司很放心就不怎麼管它
結果卻跟在奇摩上買東西一樣，提心吊膽的還要自己去追貨 唉~~

有催會比較快…沒催就是照正常流程來
不過只適用於訂單確認這一個步驟之前
確認後，客服就只能幫你查進度了