以下是我去年買時發生的，我也不知道對不對，反正有反應就是啦!僅供參考。

Dear Customer,

Thank you for contacting us. We are shipping you another copy of "Super
Speedway" and you do not have to return the defective copy.

I apologize for the inconvenience. Thank you for shopping with
EXPRESS.COM.

Sincerely,

Michael Berlin http://www.express.com <http://www.express.com>

------- Original Message --------
From: xxxxxxxxxxxxxx
To: [email protected] <maimailto:[email protected]>
Subject: I have received a defective DVD!
Date: 10/23/00 06:23:57


I have receive my order (Order #: xxxxxxxx) .
And I found out that merchandise---Super speedway(IMAX)---is scraped
because the fix clip of inner case is broken.
Obviously, the DVD disc is scraped by broken clip because it can not be
fixed in the box.
I'll return this merchandisc soon.
Please check and let me know.
Your truly
xxxxxxx

昨在Amazon.com第一次郵購DVD,今日就通知已shipped,用$10 coupons真等於是免運費,比在光華買相同片子省好幾百元,真高興
The following items were included in this shipment:
---------------------------------------------------------------------
Qty Item Price Shipped Subtotal
---------------------------------------------------------------------
1 Les Miserables $22.49 1 $22.49
1 VH1 Divas Live $16.99 1 $16.99
1 The Last of the Mohicans - DTS $23.99 1 $23.99

---------------------------------------------------------------------
Item Subtotal: $63.47
Shipping & Handling: $11.85
Promotional Certificate: $10.00
Total: $65.32

插個題外話......

前陣子分別在Total Action Universe、Tower Records、Amazon各訂了一單
很巧，三家的出貨日是4/20、4/19、4/20
前天中午一起收到前二包
Amazon的到目前還沒看到......

以我個人的狀況，Amazon通知出貨到收到的時間是比別家長一些.....
不過其實有到最重要，阿彌陀佛。

感謝諸位大大詳加解釋，小弟受益非淺，但是因為英文不好，只有亞馬遜有中文介紹及教導，因此小弟應該會由亞馬遜購片，希望能順利！

------------------
0_< 凸