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police
Amateur Member
 

加入日期: May 2001
您的住址: 高雄縣
文章: 44
amazon的優惠到底還有沒有用?

今天收到富邦e-card即時消費通知,金額為NT $2494元.

到我的amazon訂單記錄去查,發現這價錢是沒扣除`share the love'及`Promotional Certificates',想請問有沒有人碰到這情況呢? 它款都扣了,該怎麼辦呢?

以下是我的訂單
Shrek [DVD] $19.95
The Terminator (Special Edition) [DVD] $20.24
Air Force One (Superbit Collection) [DVD] $20.97

Item(s) Subtotal: $61.16
Shipping & Handling: $11.46
Total paid by Credit Card: $72.62
Share the Love: -$6.12
Promotional Certificates: -$10.00
Grand Total for This Order: $56.50

很奇怪的是charge我$72.62,但在payment information裡確實是有印出我有`share the love'及`Promotional Certificates'兩項優惠,應該只要付$56.50就可以了,不知為何amazon都沒將這兩項扣除.
     
      
舊 2001-10-26, 04:13 AM #1
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police離線中  
Skytraveler
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加入日期: Jul 2000
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請找找前面的文章,您的情形很多人都遇到過,也成功把錢要回來了
 
舊 2001-10-26, 04:18 AM #2
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Skytraveler離線中  
cwj51688
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今天收到了九片(兩張單),coupon和share the love扣款都沒有問題啊,怎麼最近好像大家問題多多,我還首度突破$125元,也沒被扣稅啊
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舊 2001-10-26, 05:10 AM #3
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cwj51688離線中  
Ericchu
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您的住址: 休伯利安艦橋
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我也首次破US $120,不過也沒被課到稅,算是好運吧
不過信用卡帳單還沒來,應該這幾天就會到,嗯...到時要特別注意一下了!
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舊 2001-10-26, 05:43 AM #4
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Ericchu離線中  
police
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終於接到amazon的道歉回應了,他們說由於系統錯誤,這些優惠將留待下
一次使用. 但如果每次都用這招的話,那他們不就可多很多銷售,但我想
amazon應該不是故意的.

Thank you for writing to Amazon.com.

First, please accept our apologies for any confusion you encountered when
redeeming your promotional certificate.

It appears you were able to redeem this certificate to your account, but
due to a technical error, it was not applied to the order.

Because your order has already entered the shipping process, I am unable
to apply the certificate--instead, I have issued you a refund in the
amount of $16.12 in lieu of the promotional certificate. You should see
this transaction reflected on your next credit card billing statement.

Again, please accept our sincere apologies for any inconvenience. We hope you enjoy your order--thanks again for shopping at Amazon.com.


Best regards,

Tajinder Ghuman
http://www.amazon.com
Need an instant gift? Send an Amazon.com gift certificate via e-mail:
http://www.amazon.com/gift-certificates
==============================
Check your order and more! http://www.amazon.com/your-account
Questions? We have your answers! http://www.amazon.com/help

We would appreciate your feedback on our customer service. Follow the link
below if you would like to let us know how we are doing - your input is
invaluable!
http://www.amazon.com/exec/obidos/t...-survey/-/gxnhe
舊 2001-10-28, 08:03 PM #5
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police離線中  
銀色三冠王IS
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加入日期: Jan 2001
文章: 2,724
教我怎寫信給amazon好嗎?
我的英文很差.. 上次share love也被吃掉了.. 還沒跟她們追究..

引用:
Originally posted by police
終於接到amazon的道歉回應了,他們說由於系統錯誤,這些優惠將留待下
一次使用. 但如果每次都用這招的話,那他們不就可多很多銷售,但我想
amazon應該不是故意的.
舊 2001-11-04, 12:06 AM #6
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銀色三冠王IS離線中  
Puff Daddy
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加入日期: Mar 2001
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拜託啊!!!
Amazon 是說這次已經請款了, 所就直接退US 16.12給你, 你這個月帳單會顯示有一筆 US 16.12 的退款

引用:
Originally posted by police
終於接到amazon的道歉回應了,他們說由於系統錯誤,這些優惠將留待下
一次使用. 但如果每次都用這招的話,那他們不就可多很多銷售,但我想
amazon應該不是故意的.

instead, I have issued you a refund in the
amount of $16.12 in lieu of the promotional certificate. You should see
this transaction reflected on your next credit card billing statement.

__________________
I pimp therefore I am
舊 2001-11-04, 03:00 AM #7
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Puff Daddy離線中  
mag
Regular Member
 

加入日期: Sep 2001
您的住址: 永和
文章: 61
引用:
Originally posted by Puff Daddy
拜託啊!!!
Amazon 是說這次已經請款了, 所就直接退US 16.12給你, 你這個月帳單會顯示有一筆 US 16.12 的退款



沒錯 我上週也是遇到類似的狀況
只是被多扣$2.02元 也鍥而不捨地用破英文寫信去要
雖然他們的回信我看不太懂
總算是要回來了!

這是我寫的信:
11/01/01 18:38:53
NAME: mag
ORDER NUMBER: 102-************
COMMENTS: I placed my order of "Ultimate Jordan" from "Share the ove" page on 11/1/2001. And then combined it to my previous order of 10/31/2001. But I did not see 10% discount shown on this item. My rder still shows the price of $20.24, not $18.22. Please tell me if my checkout process was wrong or there are other reasons I don't know? Thank you.

這是他們回的信:
Subject: Your Amazon.com Inquiry
Date: Fri, 2 Nov 2001 13:25:16 -0800
Dear mag,
Hello from Amazon.com.
I apologize for the confusion regarding your Share the Love discount.
Unfortunately when combining orders, you are officially cancelling one
order to be combined with an existing order. Our promotional offers
in turn drop from the order also, causing a price increase.
I have refunded your credit card for the amount of the Share the Love
discount you were sent which is $2.02. You should see this refund on
your next credit card billing statement.
Again, I apologize and hope this is a satisfactory solution.
Thank you for shopping at Amazon.com.
Best regards,
Cheryl硓.
舊 2001-11-05, 09:21 AM #8
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mag離線中  
銀色三冠王IS
Golden Member
 
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加入日期: Jan 2001
文章: 2,724
謝謝囉~
我也是被多扣us$3左右, 覺得很不甘心~
換算成台幣就多100咧~
既然會想用amazon, 就是要省錢, 還被多扣, 真是不甘..

換我去跟amazon要債囉~
舊 2001-11-10, 06:52 AM #9
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銀色三冠王IS離線中  


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