以下是我去年買時發生的，我也不知道對不對，反正有反應就是啦!僅供參考。

Dear Customer,

Thank you for contacting us. We are shipping you another copy of "Super
Speedway" and you do not have to return the defective copy.

I apologize for the inconvenience. Thank you for shopping with
EXPRESS.COM.

Sincerely,

Michael Berlin http://www.express.com <http://www.express.com>

------- Original Message --------
From: xxxxxxxxxxxxxx
To: [email protected] <maimailto:[email protected]>
Subject: I have received a defective DVD!
Date: 10/23/00 06:23:57


I have receive my order (Order #: xxxxxxxx) .
And I found out that merchandise---Super speedway(IMAX)---is scraped
because the fix clip of inner case is broken.
Obviously, the DVD disc is scraped by broken clip because it can not be
fixed in the box.
I'll return this merchandisc soon.
Please check and let me know.
Your truly
xxxxxxx