才剛剛寫信去問 不到五分鐘就收到回信
這.....太有效率吧
這應該不是自動回信系統吧
意思好像是說因為Royal Mail的關係東西會拖個4-5天
希望沒有翻譯錯誤

以下是全文:

Hi Jeff

Thank you very much for your recent order and sorry to hear you are still
yet to receive it.

We fully expect all dispatched orders to be delivered within 7 days
although, regrettably, some are occasionally delayed by Royal Mail.

Therefore, with this in mind, can I kindly ask you to allow 4-5 more postal
days for the order to reach you, and for you to then contact me again if you
are still awaiting delivery.

I sincerely appreciate your understanding in this matter.

Best regards