已經收過好幾次邀請了, 他們開這種條件是要找顧問嗎?
有這種能力的會去做這種工作嗎?

有沒有人要挑戰的 NVIDIA

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SW CUSTOMER SUPPORT ENGINEER


Job Description/Qualifications:
Description/
Qualifications: Software Application Support Engineer is responsible for managing all non-telecom software aspects of applications support to designated customers. This involves supporting customers with their system designs; providing system integration, testing and analysis of problems and responding to all technical inquiries in a professional and competent manner. This work requires hands-on design verification and testing to confirm design performance and involves travel to customer sites to facilitate this process.
RESPONSIBILITIES:
- Feedback issues and work closely with core engineering teams to solve customer system issues
- Provide the technical content for RFI/RFQs
- Development and provision of technical training
- Development of technical support materials including customer specific documentation
- Diagnose problems with customer's designs (use SW debugger, core dumps and other test equipment) and troubleshoot customer issues. (Workout SW patches in cooperation with development team).
- Liaise with the customer through email, conference calls and visits
- Develop direct customer relationships to provide recommendations and feedback on new features and requirements
- Support customers for Bring-up e.g on-site support to install and modify SW on a new HW.
- Represent the customer from a technical viewpoint facing internal development teams MINIMUM REQUIREMENTS:
- Degree in a relevant subject (BS or MS degree in EE/CS/CE or equivalent)
- 3 ~ 5 years of experience
- Experience on various stages of SW development and validation
- Linux / Android kernel development experience preferred
- Experience in system integration (know SCM tool)
- Experience in audio is an advantage
- Experience in technical customer support role is an advantage
- Experience in cellular communication (GSM / EDGE / UMTS) is an advantage
- The ability to understand customer business and technical needs and to translate these into a solution description/spec for Icera core engineering teams
- SW development skills
- C language skills
- Knowledge on SW debug tools
- Excellent diagnostic and analytical skills
- Good documentation skills
- Good organization skills to be able to handle different projects in parallel
- Highly proactive, professional communicator
- Good written and verbal communications skills in the English language are mandatory

TRAVEL REQUIRED: upon request