引用:
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作者failure
刮花的片子，我申請了replacement，
dvdsoon也寄給我信了，要我登入帳號到replacement的部分。
他要我下載一個pdf檔，pdf內容如下：
Please, read the following information carefully:
I understand that a non-refundable credit will be issued to my DVDSoon.com account once my
request is processed and accepted.
I understand that DVDSoon.com can refuse a request for replacement if it is determined that the
request does not comply with our replacement policies. In that case, DVDSoon.com will neither reship
the product nor issue a credit
I understand that I am to assume the return shipping fees and that DVDSoon.com will not reimburse
them.
I understand that normally, requests are treated within 48 to 72 hours after having received the
returned ...
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去年四月左右，當DVDSoon還是一家正常公司的時候，
我曾經購買了一張DVD-Audio，收到後發現CD內盒是空的，
於是向DVDSoon提出replacement要求。
我把上面的pdf檔案下載、列印、簽名、掃描，然後以Email寄回，
空的CD盒並沒有寄回去。忘了經過多久，DVDSoon補寄一份
給我，這次內裝有片子，但是外面的CD盒破損且有許多擦痕。
再次強調，這是當DVDSoon還是一家正常公司時的經驗。