刮花的片子，我申請了replacement，
dvdsoon也寄給我信了，要我登入帳號到replacement的部分。
他要我下載一個pdf檔，pdf內容如下：
Please, read the following information carefully:
I understand that a non-refundable credit will be issued to my DVDSoon.com account once my
request is processed and accepted.
I understand that DVDSoon.com can refuse a request for replacement if it is determined that the
request does not comply with our replacement policies. In that case, DVDSoon.com will neither reship
the product nor issue a credit
I understand that I am to assume the return shipping fees and that DVDSoon.com will not reimburse
them.
I understand that normally, requests are treated within 48 to 72 hours after having received the
returned products and/or the signed and completed affidavit.
In the case of a lost item, I authorize DVDSoon.com to disclose any information or documentation
deemed necessary to Canada Post, the Royal Canadian Mounted Police or any other federal,
provincial, or local legal organization. DVDSoon.com might also be required to collaborate closely
with the authorities of the destination country to complete the investigation.
I read and understood everything written in this document. I understand that making a false
declaration with the intention of defrauding DVDSoon.com violates Canadian laws and can be
punished by prison terms.

(please, print name above, sign and date)

請問是不是說我要把手上的片貼上他要我列印的部分寄回去，
而且來回的運費要我自付，如果不符合他的換片標準，他還不換片？
謝謝回答。