CD-WOW退還運費都是用 e-voucher,
此公司前一陣子更改規定, 以後 e-voucher
跟 discount link 只能選一個使用....
如果進入discount link 之後, 再用 e-voucher
購買東西, 你的訂單就會一直被Pending ,
然後過幾天你回收到一封 email, 就被砍單了!!!

小弟剛剛才有切身之痛啊!!!
明明是因為CD-WOW自己的問題
導致消費者需要退換DVD, 補寄給你e-voucher
當賠償郵資........可是以後你要用那張voucher
卻得去買原價的DVD.....爆貴的....


以下是我收到CD-WOW的 email 原文:


Hi

We are writing to advise that your order has been cancelled and a full
refund processed.

Unfortunately, due to a minority of people abusing our voucher and
discount link system, we have had to implement new procedures and as per
our Terms & Conditions, I𠍿 afraid only one Voucher or Promotional
Discount per person per order is allowed, irrespective of the number of
e-mail addresses, card holder addresses or delivery addresses you may
possess. Having checked your order, it appears that you have used more than
one promotional code or voucher.

Discount links via a partner / affiliate network are not entitled to
use any further voucher or promotional discounts. Only one discount
(either voucher or promotional) per transaction is allowed.

CD WOW! maintain the right to refuse, and refund if relevant, (even
following acceptance of an order) any transaction where, in its sole
opinion, the customer / transacting party is unauthorised to use multiple
Discounts.

We realise that the minority have spoiled it for the majority and for
that we are truly sorry. As a small company, we have been forced to
implement this new system for commercial reasons but this will at least
allow us to keep our prices competitive all year round.

If you would like to place an order in the future, kindly use either a
voucher or a discount link rather than both.

Finally, for the genuine majority of our loyal customers, apologies
that we have had to implement such procedures � we hope it will not deter
you from shopping with us in the future.

Thank you for your understanding in this matter.



Kind Regards



CD WOW!
Customers Services
http://www.cd-wow.com