以下為剛接到Maxtor的回信
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Dear Mr.Chen,
Thank you for your e-mail.
About the online RMA creation which only suitable for Europe at moment, you can sent the defective drive to Malaysia - our collection centre for replacement. You should pay the fee to post it to Malaysia and we will pay the post back fees. Actually we are discussing with Xander about to handle the drives which not distributed by them, hopefully it can be sloved in the following weeks.
I've sent another email to you about the RMA creation process, please check it out.
If you have any questions please don't hesitate to contact us. In order to allow us to deal with all enquiries as efficiently and accurately as possible we would ask that you include any prev...