來回報一下
Dear Lawrence:

Your replacement drive was shipped to you on 2004-11-19. Please allow 10 business days for your replacement product to be delivered.

Your RMA number is - XXXXXXXX
For drive:
Part number - XXXXXXXXXXX
Serial number - XXXXXXXXXXX

14個工作天才回應我,真是讓我望穿秋水呀,還好,終於要回來了