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加入日期: Jan 2003
您的住址: 惡運深淵
文章: 2,562
Question

各位大大請問一下
除了按照http://www.hitachigst.com/warranty/jsp/arma25h.jsp要求的包裝外
(我是用主機板的防靜電袋裝起來再用常見的裝硬碟用氣泡袋裝起來,再裝盒子,雖然網頁上是有說明不收用氣泡袋裝起來 )
上面貼著所須的資料(從Return address到Contact numbers這段)
然後在盒子的其它處寫上大大的RMA #62549909
然後寄到(用宅急便)

桃園縣蘆竹鄉瓦窯村六福路19號
03-2121234
TW LC 收 轉HGST硬碟維修人員 <--所要填的收件人??


下面是Email全文,當然,地址跟電話我用XXXX代替,
麻煩各位大大幫我確認一下有那些步驟有問題或忘了
這個問題算是有點小急..因為這顆硬碟在2004/07/25過保



Return material authorization (RMA) notification

Attn.: Charly

Your RMA number is : 62549909

Part number: 07N6654

Serial number(s): TXTDM671


*** Please use Hitachi Global Storage Technologies APPROVED protective packaging to ship your drive (s).
Kindly note that drive (s) returned without Hitachi Global Storage Technologies approved packaging will be
rejected and warranty voided. ***

*** Please visit http://www.hgst.com/warranty/jsp/arma25h.jsp, for
Hitachi Global Storage Technologies' packaging requirements ***

Please verify your part number, and serial number. If you have any
questions, please contact the technical support center at:
00801651647, 65.6840.9595 or email to

Please be aware that you may experience a delay in receiving your
replacement disk drive based on stock availability.

You must write your RMA number on the outside of your package
when returning to Hitachi GST. Please label your box as follows:

----------------------------------------------------------------------------
(Return address)


Taiwan Logistics Center
C/O UPS SCS
No. 19 Liufu Road, Wayao Village
Luchu Hsiang, Taoyuan County,TW 338
TAIWAN



RMA #62549909 End User Warranty

Sender Charly

Address xxxxxxxx

Contact numbers 0916xxxxxx
----------------------------------------------------------------------------

Please note:

· We must receive your drive within 30 days of RMA issue, or your RMA will
be canceled.

· DO NOT send the drive in its external casing, or with any type of
adapter, cable or converter. Hitachi Global Storage Technologies is only responsible for returning the
drive itself through the hard drive warranty.

· Each Hitachi Global Storage Technologies Machine is manufactured from new parts, or new and used parts.
In some cases, the Machine may not be new and may have been previously
installed. Regardless of the Machine's production status, Hitachi Global Storage Technologies's appropriate
warranty terms apply.

· Ship via certified mail or with a carrier that provides a tracking
number.
舊 2004-07-12, 10:36 AM #296
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