我的 paypal 被限制了,有人有這情形嗎?
 

昨天收到 一封 mail ,如下


標題 : paypal 你的帳戶已受到限制,請與我們聯絡

Dear XXX ,

As part of our security measures, we regularly review activity in the
PayPal system.

During a recent review, we noticed that we have not received any proof of
address or proof of identity documents from you yet.

Please provide one of the following identity documents:

?A copy of your Passport,
?A copy of your Driver's License,
?A copy of an official government issued document including your date of
birth.





叫我提供那一些東西,
我是很少用 paypal, 但偶而還是會用
大概一年, 2 or 3 次吧
金額也都不大,沒超過台幣 3000塊的

我就登入 paypal, 發現真的被限制了

就只好照他說的,給他那一些資料嗎?
有人有這情形發生嗎?

聯絡客服求證清楚才是正途, 有可能是被釣魚.

他們好像有中文客服, 可以去問問
我一年用十來次, 倒沒被刁過~~ 搞不好是信用卡那邊的問題(他們也不會明講就是)

前陣子我的帳戶也出問題。不過他的指示是叫我上去改改密碼驗證，過幾天就沒事了..

通常paypal寄出的信會有一個ID，如果沒有的話應該是釣魚成分大

Dear XXX,


We emailed you a little while ago to ask for your help resolving an issue
with your PayPal account. Your account is still temporarily limited because
we haven't heard from you.

We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.

What's the problem?

We noticed some unusual log in activity with your account. Please check
to make sure that no one has logged in to your account without your
permission.

Take a moment to change your password and security questions and review
your account information and recent transactions for changes or unknown
payments.

If you see a payment you don't recognize, go to the Resolution Center and
report it by clicking "Dispute a Transaction".

Case ID Number: PP-001-768-819-033

聽了各位建議,
我登入 paypay,
仔細找了一下
竟叫我上傳這一些東西...
感覺不像是釣魚
因為有登入 paypal 了

那我想應該要上傳那一些東西吧

感覺很怪不是...
paypal是經由信用卡處理金流, 信用卡沒問題, paypal也沒理由找你啊
想確認地址也很詭異 :flash:

對啊

paypal 為什麼要確認我住址?
真是奇怪啊...
我信用卡也沒問題啊

上個星期是有用 paypal 買東西,
但金額不高, 500元而已啊
去看記錄,這一個交易也都入帳了啊,
沒有什麼不正常的交易,盜刷等等

真是奇怪

你是點第一封email裡給的paypal連結嗎?
先確定你登入的網站是不是假的paypal (釣魚網站)

不要由來路不明email所提供的連結登入！

另外新開一個瀏覽器視窗，確認網址後再登入！

www.paypal.com

感覺你可能點進釣魚網站了
你什麼時候收到這封paypal通知信的?
為什麼你附的圖片限制日期是12月18日?
貼一張你登入網址的截圖吧

---------------------------------------------------------------
沒看清楚，你第一句就寫「昨天收到 一封 mail ,如下」 :ase
沒道理你昨天收到通知限制你當天要提供資料吧
建議你馬上去paypal.com改密碼!