PCDVD數位科技討論區 - Updates about DVDSoon

PCDVD數位科技討論區 (https://www.pcdvd.com.tw/index.php)

- 購片消息區 (https://www.pcdvd.com.tw/forumdisplay.php?f=27)

- - Updates about DVDSoon (https://www.pcdvd.com.tw/showthread.php?t=537759)

請勿在下單了

各位網友請勿在dvdsoon下單了，剛剛登入網路銀行真的被扣款455元，可是這片dvd還在On Hand狀態，沒有出貨。
之前寄出了已扣款的消費明細是列DVDIMPORT.COM MONTREAL CA，
現在這一筆被扣款的還未出貨的卻是C.D.S. CANADA.COM MONTREAL CA，
真的搞不懂dvdsoon在幹嘛？

目前是這樣:
1. 2/10 (or 2/11) Free Shipping & 被欠的錢放到rebate.
訂單的50%(不含shiping)可以用rebate抵; 寄送時才扣款
在DVDSoon log in 後你還可以看到這2/10的消息

http://forums.dvd-swaps.com/showthr...55&page=1&pp=10

引用:

Dear Customer,

As you are aware Canadian Distribution Services has taken over the
brand of DVDSoon.com. Over the past few weeks we have been evaluating
the overall condition of DVDSoon before its acquisition. We have taken
past debts into consideration and have decided to offer compensation.

Compensation has been issued to your account in form of rebate which is
only redeemable towards 50% of the cost of your products before shipping
costs with DVDSoon at the time of billing. As we have only acquired
the name of DVDSoon and are not responsible for the credits that were
incurred through 9086-8316 Québec Inc these rebates will not be refundable.

2. 2/14(or 2/15) DVDSoon又發了信 (但我沒收到看來沒有全發) 我倒是有注意到DVDSoon website 當了一陣子
Rebate不會在下單時抵而是寄送時才計算好放到你的store credits(會在請求的21天內完成-- 天曉得會不會:unbelief: )
下單時就會直接扣款
如果有取消訂單也是退到store credits

http://forums.dvd-swaps.com/showpos...33&postcount=28

引用:

Our apologies for the confusion concerning our added rebate system. In order to avoid possible billing errors rebates (bullshit) are only applied at the time of shipment. You are not required to place any additional requests to have a rebate applied as it is automated. As we can not guaranty which order will be shipped first we can't subtract the amount at the time of the order confirmation. Once the order is ready to ship the rebates are taken into consideration and the total of the order is recalculated. The amount of money that is left over after rebates are applied is returned to your account in form of a refundable credit. We do ask that you request this amount be refunded through our automated system.

You can view your available rebates in the "My Account" section of your account as well as your available credits. The refund form is also located on the left hand menu and is completed within 21 days of the request. Once again we apologize for the confusion the rebate system has caused and hope that this e-mail has assisted you in better understanding how it works. If there is anything else please do contact us once again.

不可思議的是上面這段話並沒有出現在DVDSoon my account裡
我之前有post這改變但不幸"蒸發掉了"

第一筆兩件的已經收到了，重新下單C＋的在24-72小時內會寄出貨運，
可是rebate不知哪時可以扣除，如果可以扣除，那真可以考慮小額小額的訂購了！

引用:

作者failure

可是rebate不知哪時可以扣除，如果可以扣除，那真可以考慮小額小額的訂購了！

應該在你的store credits 你可以要求退還
最好再查查看他們store credits 的規定

剛剛進入我的dvdsoon帳號，進去My account選項，
發現Available credit and rebates這一欄寫著
Credits: $7.99CAD
Rebates: $12.04CAD
For more information on credits, please visit our Terms of Use page.
其中的Credits: $7.99CAD 應該是還我的rebate，
進網路銀行帳戶卻又還未扣還給我，真不知這$7.99CAD 哪裡去了。

引用:

作者failure

進入account之後，在左邊my order一欄，點選Credit Refund。
然後再輸入相關信用卡資料後，DVDSOON宣稱：會在21天後退費
到你的信用卡帳戶，而你會在下一期帳單中看到此筆退費。

這是DVDSOON說的，會不會真的退費到信用卡帳戶還未知，
但是，確定的是，再說一次，確定的是，當你完成上述動作後，
回到你的account，這時credits會歸零。

God bless you! God bless us!

引用:

作者Anan

試試看吧!! :ase

成功了,

就是可供參考的典範~ :D

按下去了，
Credits: $7.99CAD 歸零，
靜待21天。

請問有一個item因為一直是in order，
想要換一個，應該如何做呢？是否只能
cancel 原整個order，再重新下一個order?

引用:

作者DK725

請問有一個item因為一直是in order，
想要換一個，應該如何做呢？是否只能
cancel 原整個order，再重新下一個order?

注意: 取消不是免費哦