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-   -   可怕的華碩維修服務,關於eeepc (https://www.pcdvd.com.tw/showthread.php?t=755260)

xiemark 2007-12-10 09:13 PM

http://www.pcdvd.com.tw/showthread.php?t=762021

http://usa.asus.com/news_show.aspx?id=9223

Eee PC News -- Warranty Update


ASUS Computer International (“ASUS”) recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, “Warranty Void If Removed” over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty. Although ASUS recommends that customers use ASUS-approved service facilities and components, ASUS is committed to honoring the terms of its Limited Warranty and making sure that its customers are free to make appropriate hardware and software modifications and upgrades, regardless of whether the service is performed by an approved facility, a non-approved service provider, or by the customers themselves. ASUS will replace the warranty label with a label to warn users that ASUS will not be responsible for the damage caused by improper hardware change.

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

ASUS has also modified its written Limited Warranty policies effective immediately to eliminate any provision stating that the ASUS Limited Warranty will be voided simply because the product is serviced by a non-ASUS-approved service facility, or if non-ASUS-approved components or software are installed or used. Current Eee PC customers are advised that ASUS will honor all other terms of its Limited Warranty and that it will not refuse warranty service simply because a customer has either broken a warranty seal, installed non-ASUS components or software, or because the customer’s unit has been opened or serviced by a non-ASUS-approved service facility or by the user.

ASUS customers are reminded that ASUS computer systems, like all other computer systems, contain delicate and complex components that may be easily damaged if not handled correctly. Also, ASUS systems are tested and certified for compatibility and performance to product specifications based on their original configurations using ASUS-approved hardware, components, and approved, factory-installed software.

As with all computer systems, some added hardware, components and software may not be compatible with the product. Also, as with all computers, attempts by persons who lack sufficient knowledge or who are not properly trained to upgrade, repair, or maintain the product’s internal components or hardware configuration, or the installation and use of non-approved or untested hardware components or accessories, may result in damage to the product or severe degradation of the product’s performance and functionality that may not be covered under the ASUS Limited Warranty. Also, as with all computer software, attempts to change, alter, or modify the factory-installed software may result in damage to the product or a severe degradation in the product’s performance or functionality that may not be covered under the ASUS Limited Warranty.

ASUS customers may contact ASUS Customer Service at: 888-768-3688 option 3 regarding ASUS Limited Warranty.

ccc123456 2007-12-11 01:55 AM

那就快移民去美國....不然

xiemark 2007-12-11 09:53 AM

引用:
作者ccc123456
那就快移民去美國....不然


所以按照您的說法就是華碩賺台灣人錢去補貼老外?

還是在華碩的眼中,台灣人與狗不得享有保固?

isamuplus 2007-12-11 11:28 AM

引用:
作者Arucueid
華碩的說法讓我想到蘇聯硬凹他們的航艦為 "載機重巡洋艦"
一整個亂凹,

總之, eee pc 對我來說沒有吸引力, 我又不帶著四處跑...
筆電也只是帶著到一個定點然後就生根不動了

除非拿來當車載電腦, 但是這樣我自己買合版+低階 cpu 就好啦~


我覺得華碩想把EeePC當成有別於NB的另外一個產品線,其實完全OK,就像標
案機種會有特別的規格、價格和條款一樣,EeePC當然也可以有自己的規格、價
格和條款。

至於,條款的內容合不合理,那是另外一回事。

筆電有插槽所以能換記憶體,但是筆電有插槽能不能換CPU?這方面我不了解。
只不過EeePC設計了背板又不給人換擺明是自討苦吃。

如果說一開始上市的就是沒背蓋的版本,我想反彈的聲浪會小很多。

knm 2007-12-11 12:02 PM

http://www5.chinesenewsnet.com/Main...7_1100659.shtml

"華碩將採取措施保證在任何國家銷售的產品中都不在使用這種標簽。"

不過要換之前還是問一下皇家比較好

florance 2007-12-11 12:14 PM

華碩改變Eee PC質保條款 不再使用密封標簽

"許多用戶不理會這個標簽﹐繼續進行簡單的升級。但是﹐也有一些用戶擔心2年的質量保證會因此作廢。"
原來在國外有兩年保固?? 華碩滿優待國內的使用者喔?! 還是筆誤??

hpu 2007-12-11 01:38 PM

記者沒有去確認EPC的保固時間吧
大概隨便問一下身邊的同事或是網上查一下筆電的保固時間
一篇文章就出來了

路人亂入 2007-12-12 02:56 AM

引用:
作者xiemark
所以按照您的說法就是華碩賺台灣人錢去補貼老外?

還是在華碩的眼中,台灣人與狗不得享有保固?


台灣的法律跟美國不一樣=_=..

美國可以合法擁有槍枝,台灣則否,

並不是喜歡拿槍枝做比喻,而是我想不出來別的法律條款= =。

但是國外的法條有規定,國內則否...

就好像國外的退換貨規定一樣,那是建立在商家與消費者的信任之上...

台灣只能有七天,要不要想一樣是為什麼=.=?

在台灣的法律改善以前,這一項機車條款應該是不會有變更的傾向=_=:
http://support.asus.com.tw/repair/r...SLanguage=zh-tw


除非立法院通過相關法案,不然的話,華碩還是站得住腳+.+......

因為在美國所販售的EEE PC違背了美國的法律條款

這有點類似IT商品要進入歐盟,必須符合ROHS的規定

(歐盟在『 RoHS (有害物質管制指令)』中,立下了無鉛條款)

如果不是對方的市場夠大,廠商會遵守該地區或國家的法律規定嗎 :think:

疑,在講下去會提到政治,算了 :think:

就 這樣

Axel_K 2007-12-12 06:54 AM

引用:
作者florance
華碩改變Eee PC質保條款 不再使用密封標簽 (http://www5.chinesenewsnet.com/Main...7_1100659.shtml)

"許多用戶不理會這個標簽﹐繼續進行簡單的升級。但是﹐也有一些用戶擔心2年的質量保證會因此作廢。"
原來在國外有兩年保固?? 華碩滿優待國內的使用者喔?! 還是筆誤??


美國Eee 應該只有保固一年

德國,早在2001左右,
就已經開始實施全部資訊產品最少為2年保固(某種程度的環保政策)
零售公司負責回送保修
(以前網購,有些產品還會附上寄回去的貼紙,貼上此貼紙郵局會向此公司收郵費而不是消費者)
但是,產品價格相對比亞洲美洲地區都來得昂貴
至於是否法及整個歐盟國就不清楚了

ccc123456 2007-12-12 08:37 AM

引用:
作者xiemark
所以按照您的說法就是華碩賺台灣人錢去補貼老外?

還是在華碩的眼中,台灣人與狗不得享有保固?



怎麼....我講到重點了嗎
我還是幾句話
你買EEEPC時,ASUS有人拿刀架在你的脖子上嗎.....沒有吧
你買EEEPC的動機....這才是重點,請不要轉移
要改變國內的法條....請你當了總統或立委再講吧


還有...你在01的討論串沉了 要不要幫你推一下 :D


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