作者slot387

投訴有用嗎?

有機會的話倒是可以試試看


手頭上目前還有五顆,真的只能祈禱不要掛掉,我看多多上香好了 :stupefy:

作者Quentin

MAXTOR還沒被SEAGATE收購前
我寄MAXTOR也是要先上MAXTOR網站登錄資料建立類似SEAGATE的RAM（我忘了MAXTOR的叫什麼）
然後再自己把硬碟寄到新加坡

我不懂SEAGATE客服的回答
已經沒了RMA怎麼寄新加坡？

作者jeenyeu

剛才聯絡 Seagte 的 On-Line Chat 的客服人員

用我破破的英文詢問台灣 RMA 被取消的問題

以下是與客服對談的內容

=========================================================

Please wait while we find an agent to assist you...
Hello. How may I help you?
wario wa: Why does Seagate cancel the RMA service for Taiwan?
James C.: This was a corporate desition to remove the warehouse of some of our locations. We still take the drives from these countries, but they have to be send to other countries. I am sorry to say
wario wa: When I want to create RMA, the list of country doesn't contain Taiwan
wario wa: Why?
wario wa: I could create RMA last month
James C.: This is true, this was a corporate way to cut some of our costs without cu...